News across the world confirm that people are seeking information. Traditional communication channels do not have high enough capacity.
By implementing phone and chat assistants organizations can provide better availability of information to patients.
cost to implement
Public organizations choose to implement the phone and chatbot self-assessment in order to provide better availability of information to citizens.
Get guidance on what you should do next - speak to an automated assistant and get instant answers.
The self-assessment supports over 120 languages.
For many patients - a traditional phone is still a primary way of comunicating. Providing phone-based support is a must, especially for the elderly.
The solution is fully automated, so callers do not have to wait in long queues to speak to an agent.
A chatbot deployed to Facebook Messenger can easily provide the same answers. Based on the same diagnostic questionnaire
Facebook Messenger platform covers 1.3 billion users.
The Messenger Chatbot provides recommendations after ansewring the same questions that are asked in the phone interview.
The system can be easily adapted to your needs, you can update the questions and answers and the phone and chatbot scenarios will be automatically updated.